A care home based in Tilehurst has been rated ‘good’ for how it cares for its 10 residents, who have learning disabilities, autism or other needs.
Run by Voyage 1, the interconnected home at 2a and 2b Mayfair, aims to ensure people can live as ordinary a life as anybody, by promoting choice, independence and inclusion.
In an inspection report published on 5 May 2018, the Care Quality Commission (CQC) said the home had high quality records which reflected people’s individuals needs, the language or gestures they might use to communicate and what these meant, and strategies for managing individual risks, such as what to do if people refused personal care. The ‘caring, committed and enthusiastic staff team continued to meet people’s needs with kindness and respect’, the report adds. One person, for example, was supported to use videoconferencing to enable them to contact a relative living abroad.
The CQC visits all care homes to make sure people are getting safe and effective care.