Reading Voice Advocacy Hub launched

Posted 01/04/2018

We’re now able to help even more people in Reading, thanks to a newly launched service.

From 1 April 2018, we are official providers of four types of advocacy that people are legally or locally entitled to for free, as part of a new all-in-one service known as Reading Voice.

Healthwatch Reading was already providing help to any Reading resident wanting to make a complaint about the NHS, and we were also working with Age UK Reading and learning disability support organisation Talkback, to support adults needing help with care plans or safeguarding issues. Now we will also be helping people who have been ‘sectioned’ at Prospect Park Hospital, and also assisting people with complaints about their council-arranged social care.

We have a team of 11 local advocates with the empathy and expertise to help a wide variety of people. Advocacy helps people know their rights and options, make their own choices, and have their say. Advocates don’t tell people what to do or work for the NHS or council.

The Reading Voice advocacy hub is run from the 3rd floor of Reading Central Library. Find out more at www.readingvoice.org.uk, by emailing helpdesk@reading.voice.org.uk, or look out for our leaflets locally, including some in other languages.

Advocacy is separate to our Healthwatch role, but we share resources so people can get help from the same place.

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