New role links up patient feedback and Berkshire West Integrated Care System

Posted 28/09/2018

Sam Dolton – Integrated Care Systems Officer.

Healthwatch Reading welcomed a new member of the team at the beginning of September – Sam Dolton (pictured) – who has taken up the role of Integrated Care Systems Officer.

This is a new joint post which means we will share him with Healthwatch West Berkshire and Healthwatch Wokingham. He will be the main link between the three local Healthwatch and the new Berkshire West Integrated Care System (ICS).

The ICS involves Berkshire West Clinical Commissioning Group, Berkshire Healthcare NHS Foundation Trust, and Royal Berkshire NHS Foundation Trust working closer together on how best to spend the ‘Berkshire West NHS pound’ for better patient care.

Sam’s role will be to ensure the ICS understands all the public feedback the three local Healthwatch collect and to champion public involvement in any redesign of services. He’ll also help local Healthwatch understand how the ICS works, from the various meetings he’ll be attending at local NHS offices in Bath Rd.

The Healthwatch ICS officer post is believed to be the first of its kind in England to formally support joint working between patients, the public and integrated care systems.

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