Livability St Ronans Road, a small care home in west Reading, has been rated overall as ‘good’ but its leadership ‘requires improvement’.
In a report published on July 18 2018, the Care Quality Commission (CQC) said it carried out an unannounced inspection of the care home – for people with learning or physical disabilities, or autism – in May 2018. The CQC had observed a ‘calm and relaxed atmosphere’ where people were treated kindly and with respect. There was also a good team spirit among staff.
However the CQC also found some issues that had been recorded by staff but not acted upon, including hot water exceeding safe temperatures aimed at prevent residents from scalding themselves (which the inspector asked the care home to address urgently). Better records were also needed to show how the management had acted on any issues such as medication errors.
The CQC is responsible for checking the safety and quality of care homes.