Get Involved

Join a Patient Participation Group (PPG)

NHS organisations have a duty to involve patients and the public, this includes GP surgeries who are being actively encouraged to set up and support Patient Participation Groups. Many of the GP surgeries in Reading have active PPGs or are developing PPGs and would welcome interest and involvement from their patients. Find out if your practice has a PPG from the links below.

What is a PPG?

Patient Participation Groups (PPGs) exist in GP surgeries as a way for patients to work with GPs and practice staff to improve local services and the quality of care; improve communication with patients and promote health and well-being as well as ensuring practices remain accountable and responsive to patient needs. PPGs generally have their own agreed terms of reference and should act as representatives of their wide patient population.

Why would I join my PPG?

Patients have an important role to play in having their say in the way services are delivered to best meet their needs and the wider needs of the local community, one way to do this is by joining your PPG. By sharing experiences and providing feedback, patients can influence how services are delivered locally.

How does a PPG work?

Whilst all PPGs may be slightly different, they generally tend to be made up of volunteer patients, the practice manager, one or two GPs and may have some administrative support from the practice. Most groups tend to have regular meetings at the surgery, but some groups also involve a wider group of patients in the form of a virtual group – using e-mail to communicate news and seek patient views and input. Some GP practices only run a virtual group instead of coming together to meet, as this has proven more suitable to get people involved in a way that suits them.

What does a PPG do?

PPGs can work with practices in a number of ways: from helping to design and carry out patient surveys to seek and understand the views of the wider patient population and offer feedback from the patient perspective on changes that may be required by the practice, for example opening hours. The PPG may help with communication between the practice and the local population, especially members who are active in their local communities and involved in Neighbourhood groups for example. PPGs may also offer practical support to the surgery with organising health promotion days or supporting annual flu jab clinics.

PPGs and Healthwatch Reading

Healthwatch has been working with local PPGs in GP surgeries across Reading, to encourage members of the community in having an active voice in shaping local health and social care services and to explore ways to network groups and work more closely with Healthwatch Reading.

Where do I find out more information?

If you want to get more involved in or find out more about your practice PPG, ask at the surgery reception or find details on their website:

Find Your Surgery

North & West Reading Clinical Commissioning Group
Balmore Park Visit Website
Boathouse Surgery Visit Website
Circuit Lane Visit Website
Emmer Green Visit Website
Mortimer Surgery Visit Website
Peppard Road – Coming Soon
Priory Avenue Visit Website
Theale Medical Centre Visit Website (Branch surgery at Calcot surgery)
Tilehurst Surgery Visit Website
Western Elms Visit Website

More information can be found on North & West Reading Clinical Commissioning Group website at

South Reading Clinical Commissioning Group
Abbey Medical Centre Visit Website
Chatham Street Surgery Visit Website
Chancellor House & Tilehurst Village Visit Website
Eldon Road Surgery – Coming Soon
Grovelands Medical Centre Visit Website
Kennet Surgery Visit Website
The New Surgery (London Road Surgery) – Visit Website
London Street Surgery Visit Website
Longbarn Lane Surgery Visit Website
Melrose Surgery (Dr FAB Williams) Visit Website
Melrose Surgery (Dr Dean) Visit Website
Milman Road & Tilehurst Medical Centre (Dr Kumar and Partners) Visit Website
Milman Road (Dr Lister and Partners) Visit Website
Pembroke Surgery Visit Website
Reading Walk-In Centre Visit Website
Russell Street Surgery Visit Website
South Reading Surgery & Shinfield Medical Practice Visit Website
University Medical Practice Visit Website
Westwood Road Health Centre & Whitley Wood Lane Surgery Visit Website
Whitley Villa Surgery Visit Website

More information can be found on the South Reading Clinical Commissioning website at:

Have your say on local issues

In this section you can find out how to have your say on health, care and wellbeing issues through public consultations run by organisations in Reading or Berkshire, such as the council or clinical commissioning group.

    Have your say on national issues

    In this section you can find out how to have your say on health, care and wellbeing issues through public consultations run by national organisations such as government departments, charities, and independent bodies responsible for checking quality of public services.

    • Become a Patient and Public Voice partner on Digital Health

      Patient and Public Voice (PPV) partners are needed to help NHS England (NHSE) with its Digital Health Programmes.

      The partners are need for three different groups, including six vacancies on an Online Services in Primary Care Stakeholder Forum, to help advise NHSE about how to raise public awareness and use of initiatives, such as a new NHS App due to launched at the end of 2018.

      The roles will help ensure patients’ views are heard, by constructively challenging, as well as offering insight, and views from a patient/citizen perspective. Successful PPV recruits will get an involvement payment and expenses reimbursed.

      Application details are available online or you can request information in other formats by emailing

      The closing date for applications is midnight, Monday 3rd September 2018.

    • More controls proposed over online pharmacies

      Public views are sought on proposals from the General Pharmaceutical Council to require online pharmacies to put in place new safeguards to protect people who want to obtain medicines online, including opiates, antibiotics, asthma inhalers and Botox.

      The General Pharmaceutical Council sets standards for pharmacy professionals and pharmacies and acts to protect the public if there are concerns about pharmacy services.

      Give your views on this consultation by filling in an online survey or email to request a copy of the discussion paper survey in another format (for example, in larger type
      or in a different language).

      Give your views by Tuesday 21 August 2018

    If you want to have your say about an issue generally that is not covered by the consultations, please contact Healthwatch Reading.