Friends and Family scores revealed

Posted 02/08/2013

The first results of the NHS Friends and Family Test were launched on Wednesday. The test asks patients whether they would recommend Accident and Emergency (A&E) and inpatient wards to their nearest and dearest based on their own experience. The results provide new and unique insight into the experiences of patients and how they view […]

GP reassures Berkshire residents on NHS 111

Posted 31/07/2013

Dr Andy Ciecierski, Project Board Chair for NHS 111 Berkshire and a Reading GP, would like to advise people that the NHS 111 service in Berkshire is provided by South Central Ambulance Service NHS Foundation Trust which is a respected and stable service which also provides 999 call handling. “The service has a strong clinical […]

NHS 111 service rolls out in Berkshire

Posted 23/07/2013

The new NHS 111 service was launched in Berkshire in July. It is available 24 hours a day, 365 days a year to help you access the care you need, any time, any day.

Providers challenged to capture patient stories

Posted 19/07/2013

Health and social care organisations could be more imaginative in they way they capture public views on their services, an event run by Healthwatch Reading heard this week.

Local people influence home care rethink

Posted 19/07/2013

Homecare agencies will be compelled to provide a better service to older and vulnerable people, thanks to a project co-run by Healthwatch Reading.

Healthwatch Reading Board Elected!

Posted 02/07/2013

Healthwatch Reading held its first AGM on Monday 1st July 2013 at which the first Healthwatch Reading Board was elected. Board Members will be expected to shape and drive the work of Healthwatch Reading. They will be strategic and influence policy, planning, commissioning and delivery of health and social care.

Increased use of inpatient specialist palliative care services in England

Posted 20/06/2013

A PHE-commissioned report shows an increase in the availability and use of inpatient specialist palliative care beds in England. The report, published by the National Council for Palliative Care (NCPC) and Public Health England’s National End of Life Care Intelligence Network, shows that the mean number of patients seen in inpatient units is at its […]