Careline rated ‘good’ after quality check

Posted 29/03/2018

The Reading home care agency Careline has been rated ‘good’ after it was inspected by the national body that checks the quality of social care.

In a report published on 14 March 2018, the Care Quality Commission said Careline had robust recruitment procedures, provided consistent care workers to clients, and staff were caring towards people. During the visit the CQC asked the agency to update care plans to include more detail, however the CQC added that it was clear during discussions with care workers that they knew their clients’ needs very well.

 

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