Hidden cameras could be placed in Reading care homes to check residents are not being mistreated, under national proposals published this week.
The Care Quality Commission (CQC) says it wants to “discuss the risks and potential benefits of mystery shoppers and hidden cameras to monitor care, and whether they could contribute to promoting a culture of safety and quality, while respecting people’s privacy and dignity”.
Every care home would also be rated to allow families to choose best placements for their relatives, and the public would also be invited to sit on inspection teams checking the quality of services.
“For every care service we look at, I want us to ask, is this good enough for my Mum?” said Andrea Sutcliffe, chief inspector for adult social care at the CQC. “If it is, this should be celebrated. If not, then as the regulator, we will do something about it.”
The CQC has also pledged to work more closely with local Healthwatch organisations – such as Healthwatch Reading – to get their opinion of local care homes, based on intelligence from the community.
A national debate on the proposals will be launched in the spring of 2014. Full details of the plans are set out in A Fresh Start for the Regulation and Inspection of Adult Social Care. See http://www.cqc.org.uk/public/news/new-approach-inspecting-social-care-services