People with hearing impairments ‘being let down by services’

Posted 13/03/2015

People with hearing difficulties are struggling to make appointments and communicate with GPs, dentists and opticians because services are not putting in place the right support, according to evidence collected by the national patient watchdog, Healthwatch England. Healthwatch Reading was one of 52 local Healthwatch who collectively contributed the views of more than 11,000 patients for the report, which focuses on people’s experience of accessing primary care.

Home care visits ‘must not be rushed’

Posted 05/03/2015

Home care visits arranged by councils for vulnerable people should not be rushed and only be shorter than 30 minutes long in certain circumstances, according to proposed national guidelines drawn up by the National Institute for Health and Care Excellence (NICE).

Public views sought by 11 March on a government re-write of NHS rights

Posted 05/03/2015

The public is being asked to comment by 11 March on a re-write of the NHS Constitution – which covers rights that the government guarantees for patients when using the NHS. Visit to find out more.

Another two Reading GP practices rated ‘good’

Posted 05/03/2015

Two GP practices in Reading have been rated as ‘good’ by national inspectors at the Care Quality Commission (CQC): Tilehurst Surgery Partnership and Mortimer Surgery, in reports made public on 5 March 2015.

Tell us what Healthwatch should work on next

Posted 27/02/2015

Healthwatch Reading is asking the public for ideas on what projects it should work on over the next year. Please email responses back by Tuesday 31 March 2015 to with the subject heading MY IDEA FOR 2015-16.

River View care home faces uncertain future

Posted 27/02/2015

The owners of a large nursing home in Reading – River View Care Centre – have gone into administration. Reading Borough Council commissions the majority of its nursing home places for eligible residents, from River View, which is just off the Oxford Road in Tilehurst.

Three Reading GP practices rated ‘good’

Posted 27/02/2015

Three Reading GP practices have been rated ‘good’ by the Care Quality Commission. Balmore Park Surgery, Emmer Green Surgery and Theale Medical Practice, received the rating in reports made public on 19 February 2015.

Autism awareness event takes place March 7

Posted 27/02/2015

A session to help people to recognise autism and better communicate with people who have this diagnosis, is to be held on March 7 in central Reading. Visit